ATTENTION MEMBERS: On Sunday, January 29th, 2017 we will be making updates to the Netbranch servers in order to provide our members with a reliable and secure connection to Netbranch. We will be disabling access to Netbranch from browsers that do not support SSL versions TLS 1.2. A high percentage of all PC/Browser combinations currently support TLS 1.2, however, there is a chance that they may not be enabled in your browser settings.  This could be especially true if you’re using an older browser version.  Please read below if you are having difficulties connecting to Netbranch.

Enabling SSL Versions TLS 1.2

If you are having problems viewing our Netbranch services, please select the browser that you are using to connect to Netbranch and review your browser setting:

Internet Explorer:

  1. Open Internet Explorer
  2. Click Alt T and select “Internet Options”.
  3. Select the “Advanced” tab.
  4. Scroll down to the “Security” section.
  5. Locate and check “Use TLS 1.2”.
  6. Then, press the “OK” button.

Google Chrome:

  1. Open Google Chrome
  2. Click Alt F and select “Settings”.
  3. Scroll down and select “Show advanced settings…”
  4. Scroll down to the Network section and click on “Change proxy settings…”
  5. Select the “Advanced” tab.
  6. Scroll down to the “Security” section.
  7. Locate and check “Use TLS 1.2”.
  8. Then, press the “OK” button.



  1. Open FireFox
  2. Type in “about:config” in the URL bar and press Enter
  3. Scroll down to “security.tls.version.max” and press enter
  4. Set the value to 3
  5. Then, press the “OK” button.


  1. Open Opera
  2. Click Ctrl+F12
  3. Click on “Security”
  4. Click on “Security Protocols…”
  5. Check on “Enable TLS 1.2”
  6. Press the “OK” button.
  7. Then, press the “OK” button.


  1. There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.2 is automatically enabled.
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