Careers

Employees are one of Lower Valley Credit Union’s most valuable resources, and we take our responsibilities to our employees seriously. Each LVCU employee is also a member, and is to be treated fairly, equally, and with dignity, as an individual and as an important part of the Credit Union.

The Credit Union seeks to promote a workplace that reflects our ethnically and culturally diverse community. Our equal employment opportunity commitment applies to all terms and conditions of employment including, but not limited to, policies and procedures, recruiting and hiring, compensation and benefits, job actions, and the workplace environment.

Current Jobs Available

Underwriting Supervisor - Sunnyside

Job Description

Lower Valley Credit Union is seeking an experienced Underwriting Supervisor to join our team! The individual will be responsible for both consumer and mortgage underwriting. Knowledgeable with lending policies and procedures to best serve the credit union and its members. Manage the day-to-day operation of the underwriting department. Ensure compliance with state and federal lending laws.

Duties and Responsibilities

  • Maintain day-to-day supervision of the underwriting department personnel to ensure that service standards are being met.
  • Ensure that consumer and mortgage loan policies, procedures, services, products, and documentation meet federal and state regulations.
  • Ensure that you and all staff within the Underwriting Department are in compliance with all federal and state laws as well as the Bank Secrecy Act, the Patriot Act and other regulations.
  • Assist in creating effective and efficient workflows between Underwriting Department and the rest of the Lending Department.
  • Responsible for approving, conditioning, or denying consumer or loan applications within your authority and tracking all loan decisions.
  • Analyze customer’s loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds, and supporting documentation to identify potential fraud or misrepresentation.
  • Work with Lending Department on collecting information and documentation necessary to finalize incomplete loan packages.
  • Determine if additional documentation or information would aid loan decision; request additional documentation or information accordingly.
  • Provide options and recommendations to borrowers regarding suitable loan programs.
  • Stay abreast of current regulations and industry trends that affect compliance and decision-making.
  • Use expertise to answer questions and resolve escalated issues from team members.
  • Assist in ensuring all loan files and paperwork are complete and without errors.
  • Assist Lending VP in developing, analyzing and completing monthly loan reports. Develop procedures and reporting tools for effective information flow through the department and upper management.
  • Define appropriate limits of authority for underwriting department personnel, and ensure adequate understanding of the credit union’s consumer and mortgage loan procedures and policies.
  • Collaborate with Lending VP to recommend processes that will facilitate and streamline loan application process to better serve membership.
  • Other duties and projects as assigned.

Job Requirements

AA Degree required, preferred Bachelor’s degree in Business or related field.
Minimum of three years of supervisory/management experience.
Financial Institution experience preferred.

 

Member Service Representative – Wenatchee

Job Description

Serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for member, interview, and professionally handle the member’s daily needs. Provide a variety of transaction services to members.

Duties and Responsibilities

  • Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union products or policies.
  • Ensure that you are in compliance with all federal and state laws as well as the Bank Secrecy Act, the Patriot Act and other regulations.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance.
  • Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
  • Promote credit union products and services based on member needs that are obtained from member interviews and /or review of member’s account. Actively cross-sell products.
  • Process member mail transactions.
  • Mail receipts and checks to members as indicated by policy and procedure.
  • Provide information on investment alternatives to members wishing to deposit funds with the credit union.
  • Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist member in balancing their accounts.
  • Assist members with the proper completion of payroll deduction and direct deposit paperwork.
  • Assist members in opening individual retirement accounts.
  • Performs other duties as assigned

Job Requirements

High school diploma or equivalent required
Preferred minimum of 1-year financial institution experience
Excellent written and verbal communication skills
Excellent organizational and time management skills

 

Member Service Representative - Prosser

Job Description:

Lower Valley Credit Union is seeking a Member Service Representative (MSR I) to join our Prosser Branch! The MSR I will provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for member, interview, and professionally handle the member’s daily needs. Provide a variety of transaction services to members.

Duties and Responsibilities:

  • Greet and welcome members and visitors to the credit union in a professional manner.
  • Represent the credit union in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union products or policies.
  • Ensure that you are in compliance with all federal and state laws as well as the Bank Secrecy Act, the Patriot Act and other regulations.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance.
  • Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
  • Promote credit union products and services based on member needs that are obtained from member interviews and /or review of member’s account. Actively cross-sell products.
  • Process member mail transactions.
  • Mail receipts and checks to members as indicated by policy and procedure.
  • Provide information on investment alternatives to members wishing to deposit funds with the credit union.
  • Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist member in balancing their accounts.
  • Assist members with the proper completion of payroll deduction and direct deposit paperwork.
  • Assist members in opening individual retirement accounts.
  • Performs other duties as assigned.

Job Requirements:

  • High school diploma or equivalent required
  • Preferred minimum of 1-year financial institution experience
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills

 

Picture of employment application

Want to join our team of dedicated staff? Please fill out the application.