Later this year, our current offerings of products and services will be replaced by the products and services offered by Self-Help Federal Credit Union. The conversion includes all deposit accounts, loans and remote services (online banking, mobile banking, etc.) Our January 2021 merger with Self-Help Federal Credit Union is making possible this important next step.

This conversion will:

  • Begin on Friday, October 29, 2021
  • Take effect on Monday, November 1, 2021.

CARDS
Cards will remain unchanged, and will not be affected by this conversion.

MEMBERSHIP & ACCOUNT DISCLOSURES
Beginning on Friday, October 29, 2021, all Lower Valley Credit Union memberships, accounts and transactions will be governed by Self-Help Federal Credit Union’s membership and account terms and conditions. View Self-Help Federal Credit Union’s Account Agreement & Truth-in-Savings Disclosure and Privacy Policy Notice.

MEMBER COMMUNICATION
Members can expect to receive a series of three mailings pertaining to the upcoming system conversion. These mailings will be issued prior to the November 1 start date of the conversion. Please click on the following link to view the essential content of the September 1, 2021 mailing (the first mailing). Links will be added as additional mailings are finalized and mailed.

Mailed Member Notifications, System Conversion Fact Sheet, and Disclosures

September 1, 2021 Mailing

Click on the image below to view the September 1, 2021 mailing.

System Conversion - Fact Sheet

Click on the image below to view the complete System Conversion Fact Sheet.